About Us

DG&M Agency, Inc., was established in 1996 with the sole aim of providing our customers superior service by offering quality insurance products and services to satisfy their needs and exceed their expectations.  Since then, our independent agency has grown to serve the needs of individuals and businesses in over a dozen states, providing auto, home, life, commercial, as well as bonds, employee benefits, and disability.

Despite our growth, our agents are committed to providing the same small-town client based service and attention to detail that has made us a leading choice among those seeking honest, reliable attention to their insurance needs. Our agents take pride in the individual service they offer to each and every customer, remaining abreast of industry trends, technology and changes that could affect their customers’ insurance products.

Agency principal Dale K. Trott, CPCU, AIC, INS, has over 25 years’ experience in the insurance field, and holds the professional designations of Chartered Property Casualty Underwriter (CPCU), Associate in Claim (AIC), and General Insurance (INS). Dale is a member of the Independent Insurance Agents Association of Monroe County & New York State, currently serves on the Board of the Rochester Urban League, Mentor to Rochester City School District students, and actively involved in other community endeavors.

At DG&M, our motto is, “Insurance is our Business……….Service is our Policy.” That’s a promise we take very seriously. We work with more than 30 of the top insurance companies so we can offer each client products that are ideally suited to their individual needs. We take pride in matching our insurance products to meet each customer’s risk tolerance and liquidity needs while still focusing on the overall goals and objectives.

At DG&M, our overarching goal is to develop a lasting relationship with each of our clients based on a commitment to top-quality service, mutual trust, and responsive communication.

Our vision and progressive way of doing business for more than 20 years is why we have been recognized by trade publications in our geographic footprint as one of the Top 25 Broker’s.   We invite you to learn more about us and our services, and to learn how we can help you, by contacting us for an honest, no-obligation review and evaluation of your existing coverage and programs. Call us toll-free at 888-385-4863, local 585-271-3040 or fill out our online form today.